Annual Report

Citizen Focus

CITIZEN FOCUS BUSINESS AREA

Citizen Focus is a new PSAEW Business area and incorporates BCU Command.  The areas it encompasses are:

• Citizen Focus (Policing Pledge)
• Trust and Confidence (including values, ethics and performance measurement)
• Contact Management
• BCU Command and Neighbourhood Policing
• Information and Communication Technology
• New approach to Crime Recording (Flanagan recommendation)
• Press and Public Relations (including social networking)
• Diversity and Community Cohesion

The first meeting was held in Birmingham on Friday 27th February, chaired by NEC Member Jo Byrne and attended by 10 colleagues from around the country, all keen to be involved. Derek Barnett, President Elect gave an overview of the Business Area structure and its reporting lines to the fledgling group, who worked through an agenda that established skills and knowledge base and began formulating a business plan for the next three years. 

The group has created a virtual network that now has 42 members with a range of experience and current responsibility for the areas identified.

A two day conference has been arranged for members at the Barceló Lygon Arms, Broadway, in the Cotswolds on the 5th and 6th November 09.  The focus of this will be ‘Trust and Confidence’ and a number of guests will be joining us.

Many members are fully occupied with work in their own forces in this area and the Conference will serve to bring together the learning and experiences to date.

The Business Area would also hope to secure a main stage presentation opportunity at next year’s annual conference.

Jo Byrne

Chief Superintendent